Privacy Policy

BabyJam Inc. (located at ARCH Buzenda Room D, SMA Building 3rd Floor, 2-1-15 Buzenda-cho, Shimonoseki City, Yamaguchi Prefecture 750-0018, Japan; Representative Director: Ryoji Tamura; hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided by the Company (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, including subsequent amendments, hereinafter referred to as the "Personal Information Protection Act"), which means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in such information, as well as data pertaining to appearance, fingerprints, voiceprints, and information such as health insurance card numbers that can identify a specific individual from that information alone (personal identification information). The Company will handle personal data appropriately in compliance with the Personal Information Protection Act and other Japanese laws and regulations, as well as the guidelines established by the Personal Information Protection Commission and other Japanese guidelines.

Article 2 (Method of Collecting Personal Information)

The Company collects personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number through lawful and fair means when users register for the Service. The Company may also collect transaction records and payment information, including users' personal information, from the Company's business partners. Additionally, when users connect third-party services to the Service, the Company may collect personal information provided by such third-party services.

Article 3 (Purpose of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

  1. To provide and operate the Services.
  2. To respond to inquiries from users (including identity verification).
  3. To send emails about new features, updates, campaigns, etc. of the service being used by users and information about other services provided by the Company.
  4. To provide necessary communications such as maintenance and important notices.
  5. To identify users who violate the Terms of Service or who attempt to use the Service for improper or unjust purposes, and to refuse their use.
  6. To allow users to view, change, or delete their registration information and view their usage status.
  7. To bill users for usage fees in paid services.
  8. For purposes incidental to the above purposes of use.

Article 4 (Handling of Google User Data)

In addition to the collection methods described in Article 2 and the purposes of use described in Article 3, when users utilize the Google account integration feature within the Service, the Company obtains and uses the following information from Google API Services. The Company adheres to the Google API Services User Data Policy, including the Limited Use requirements.

1. Gmail API

  • (i) Information Collected and Purpose of Use:
    • Email address and profile information of the Google account authorized by the user: Used for OAuth authentication and account identification.
    • Email header information (sender, recipient, subject, etc.), body, and label information: Used for providing email reading, display, search functionalities, and for the Agent Feature to understand email content and generate responses.
    • Information necessary for sending emails (recipient, subject, body, etc.): Used for providing the email sending functionality through the Agent Feature.
    • Email draft information: Used for providing email draft creation and editing functionality through the Agent Feature.
    • Email metadata (thread ID, message ID, etc.): Used for email management and association.
  • (ii) Requested Scopes:
    • https://www.googleapis.com/auth/gmail.readonly
    • https://www.googleapis.com/auth/gmail.send
    • https://www.googleapis.com/auth/gmail.compose
    • https://www.googleapis.com/auth/gmail.modify

2. Google Calendar API

  • (i) Information Collected and Purpose of Use:
    • Email address and profile information of the Google account authorized by the user: Used for OAuth authentication and account identification.
    • Calendar list: Used for identifying the calendar to integrate with.
    • Event information (title, date/time, location, description, attendees, etc.): Used for providing event reading, display, search functionalities, for the Agent Feature to understand event information and generate responses, and for providing event creation, update, and deletion functionalities.
  • (ii) Requested Scopes:
    • https://www.googleapis.com/auth/calendar.readonly
    • https://www.googleapis.com/auth/calendar.events
    • https://www.googleapis.com/auth/calendar

3. Google Drive API

  • (i) Information Collected and Purpose of Use:
    • Email address and profile information of the Google account authorized by the user: Used for OAuth authentication and account identification.
    • File list and metadata (title, owner, modification date, file type, folder structure, etc.): Used for providing file browsing, listing, display, and search functionalities within the Service.
    • File content: Used for providing file reading and preview functionalities, and for the Agent Feature to understand file content for purposes such as summarization, information extraction, question answering, and generating responses or new content based on the file.
    • Information necessary for creating, uploading, editing, renaming, moving, and deleting files or folders: Used for providing comprehensive file and folder management functionalities through the Agent Feature, allowing users to manage their Google Drive content via the Service.
  • (ii) Requested Scopes:
    • https://www.googleapis.com/auth/drive

Article 5 (Changes to Purpose of Use)

  1. The Company may change the purpose of use of personal information if the new purpose is reasonably recognized as related to the previous purpose.
  2. If the purpose of use is changed, the Company shall notify users of the new purpose through lawful and fair means or publish it on this website.

Article 6 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases. However, this does not apply to cases permitted by the Personal Information Protection Act or other laws and regulations.
    1. When necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
    2. When especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual.
    3. When it is necessary to cooperate with a national government agency, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the individual's consent might impede the execution of the affairs.
    4. When the following matters have been announced or publicized in advance, and the Company has notified the Personal Information Protection Commission:
      • That the purpose of use includes provision to third parties
      • The items of data to be provided to third parties
      • The means or method of provision to third parties
      • That provision to third parties will be stopped upon the individual's request
      • The method for receiving such requests from the individual
  2. Notwithstanding the provisions of the preceding paragraph, the recipients of the information in the following cases shall not be deemed third parties:
    1. When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
    2. When personal information is provided as a result of business succession due to a merger or other reasons.
    3. When personal information is used jointly with specific individuals, and the individual has been notified in advance or placed in a state where the individual can easily know about: the fact that the personal information will be used jointly, the items of personal information to be used jointly, the scope of the joint users, the purpose for which the joint users will use the information, and the name or title of the person responsible for the management of the personal information.

Article 7 (Disclosure of Personal Information)

  1. When the Company receives a request from an individual for disclosure of personal information, the Company will disclose it to the individual without delay. However, the Company may decide not to disclose all or part of the information if disclosure would fall under any of the following cases, and if the Company decides not to disclose the information, the Company will notify the individual of this without delay. Note that a fee of 1,000 yen per case will be charged for the disclosure of personal information.
    1. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
    2. When there is a risk of significant hindrance to the proper execution of the Company's business.
    3. When disclosure would violate other laws or regulations.
  2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as browsing history and characteristic information.

Article 8 (Correction and Deletion of Personal Information)

  1. If users find that the personal information held by the Company is incorrect, they may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures established by the Company.
  2. If the Company receives a request as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall make the Correction, etc. of the personal information without delay.
  3. The Company shall notify the user without delay when it has made a Correction, etc. based on the provisions of the preceding paragraph, or when it has decided not to make a Correction, etc.

Article 9 (Suspension of Use of Personal Information)

  1. When the Company receives a request from an individual to suspend the use or delete personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the information is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company shall conduct necessary investigations without delay.
  2. Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to respond to the request, it shall suspend the use, etc. of the personal information without delay.
  3. The Company shall notify the user without delay when it has implemented a Suspension of Use, etc. based on the provisions of the preceding paragraph, or when it has decided not to implement a Suspension of Use, etc.
  4. Notwithstanding the preceding two paragraphs, if a Suspension of Use, etc. requires a considerable expense or is otherwise difficult to implement, and alternative measures to protect the rights and interests of the user can be taken, the Company shall implement these alternative measures.

Article 10 (Changes to the Privacy Policy)

  1. The content of this Policy may be changed without notice to users, except for matters stipulated by laws and regulations or otherwise specified in this Policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when posted on this website.

Article 11 (Contact Information)

For questions or complaints regarding the handling of personal information by the Company, please contact the following:

BabyJam Inc. Personal Information Protection Consultation Office

Email address: support@norder.ai

Phone number: We will disclose this without delay upon users' request to the above email address.

Business hours: Weekdays JST 11:00-17:00 (excluding Saturdays, Sundays, and Japanese holidays)